F&b Supervisor - Graduate Placement Program
JOB TITLE: F&B Supervisor
Job Purpose
As a food and Beverage Supervisor, you will oversee and coordinate all activities related to the service and quality of food and beverages served to guests. You will ensure efficient and effective F & B operations, maintain high standards of service and contribute to the over all guests satisfaction and profitability of the F & B department and hotel at large.
Company background
Rwenzori International Hotel Limited a member of Uganda hotel owners association was incorporated in July 2002.It is located on Mbogo road plot 1/3 Kamaiba,Kasese with the address P.O Box 280 Kasese . It is a 3 minutes drive from kasese airstrip (aerodrome) and is at the foot hills of the mountains of the moon, 1.5kms along the Kasese- Mbarara highway.
Duty station- Kasese
Job type –Full-Time
Reporting to: Operations Manager
Job specification
Supervision of F&B Operations:
- Supervise daily operations of the restaurant, bar, banquet, and room service areas.
- Ensure compliance with health and safety regulations and hotel standards.
Staff Management:
- Recruit, train, and supervise F&B staff, including wait staff, bartenders, and hosts/hostesses.
- Schedule shifts and manage staff performance, ensuring high levels of customer service.
Customer Service:
- Monitor guest satisfaction levels and address any issues promptly.
- Maintain a friendly and courteous demeanor with guests and encourage staff to do the same.
Menu Planning and Pricing:
- Assist in menu planning, including specials and promotions.
- Monitor food and beverage costs and assist in pricing strategies to maximize profitability.
Inventory and Supplies Management:
- Oversee inventory control, including ordering and receiving of food, beverages, and supplies.
- Ensure proper storage and handling of perishable items to minimize waste.
Quality Control and Hygiene Standards:
- Maintain high standards of food and beverage quality and presentation.
- Ensure adherence to cleanliness and sanitation standards in all F&B areas.
Training and Development:
- Conduct training sessions for F&B staff on service standards, product knowledge, and safety procedures.
- Foster a positive work environment and provide guidance and coaching to improve performance.
Event Coordination:
- Coordinate and supervise F&B services for special events, banquets, and conferences.
- Work closely with event planners and clients to ensure all requirements are met.
Budget Management:
- Assist in preparing and managing the F&B department budget.
- Monitor expenses and revenue to achieve financial targets and control costs.
Candidate specification
- Diploma or degree in Hospitality Management or a related field is preferred.
Critical skills required
- Proven experience as an F&B Supervisor or similar role in the hospitality industry.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Knowledge of food safety and hygiene regulations.
- Ability to work under pressure and handle challenging situations calmly.
- Flexibility to work shifts, weekends, and holidays as needed.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of POS (Point of Sale) systems and restaurant management software is a plus.
- This is a very critical role to the business with opportunities for growth hence as a potential candidate you should be prepared to work hard and diligently.
How to apply.
All candidates should send their updated CVs and application letters through the BrighterMonday Portal by Clicking on the 'Apply Now ' section
