Questions & Answers for Multichoice DSTV Uganda (Customer Care) - Kampala

Hello please l want to know the monthly fee for a family bouquet.

It seems it's a general bogus disservice for delayed reconnection after payment and in difined response like your account is suspended,ohhh shit what a hell of service.ac ********

I have been paying 79,000 per month for compact.The system is nowasking me for ********/ I have no pending bilols.what is the issue?Have you raised your tariffs?

I've not been watching my dstv for two month ,its off and on words coming on screen reads lost signal what can ido?? I've visited kasanga branch they ve not helped me my dstv number is ********

I subscribed yesterday using my mtn no.******** on acc ********
But its not on

Iam a new subscriber for DSTV smart card ********x9 and I stay at Kyanja. I was given an installer from makindye and told to pay the transport fare. Due to distance I request u to connect me to someone around kamwokya, ntinda and kisasi to cut on transport costs.

Smartcard Number ******** paid subscription of UGSH ******** on 30th November. Today 11th December all channels are off. Please tell why the channel are disconnected.

I BOUGHT A A FAMILY PACKAGE AT PASTOR BUJINGOS CHURCH CANAN BT U HAVE NEVER COME TO CONNECT ME AND YET OUR AGREEMENT WAS TO COME AND CONNECT ME .I STAY IN MATUGGA KATTA contact ********/********

Pliz i would like to know why my sports channels that i have to be viewing on access package are not showing.i.e 200 supper sport Blitz, 204 supper sports 4, 209 supper sports 9 and 210 supper sports 10. on the package of access there supposed to be included. need help ******** my card.

Paid 24hours ago on IUC ******** But up-to now it's ain't showing,how can I fix it

It beats my understanding why u had to sell to us in Uganda pvr old modeled decorder with remote sensor problems and u make us fix them at a very expensive price

My decoder is not activated, its showing an E 66-32 message yet I subscribed GotvLite1. IUC card no. ********....HELP

My decorder Number ******** has been off since last week. pliz actvate it.

Hullo , iam Agnes, previously on my subscription decorder IUC Number ********,i have been receiving channel 152, for African Magic Epic on dstv access, when i paid my monthly fees for November, its cut off, kindly replace it with zee bollywoood movies you added for 114.

MY Decoder number******** has been off since sunday, i have tried to do everything but nothing,it just give us a message saying no signal.

I want to pay for go plus bt I have no help trying to get help bt non. trying to call bt no one is answering. pliz help contact ********

Am in SA but using a Ugandan dstv but my local channels are now showing E48-32 during day and at night they work apart from NBS tv its always on my decorder number is ********

Sending messages requesting for reset and due dates to 6060.has not helped me. Yet your team keeps calling me.

I have paid for the monthly subscription of ********. My IUC number is ******** but still can't watch tv due to error E16.

Need email for the company

Ever since it rained heavily on sat, 21 Jan. I lost the signals and the decorder shows no signs of searching.am really desperate but the solution

I paid on Friday but up to now am still disconnected, below is my number: ********

Was disconnected for a day then paid an amount ******** ugshs on d 9th. It's still not active and displays this msg E37-32 what could this mean

When did Dstv start its operations in uganda?

What does E28-32, PG BLOCKED meean? I paid but this what comes on my screen.

I wish to know the price of dstv decorder only. Thx

Recently when i paid my subscription for access, i discovered that my channel for One G was off. I have been getting it on the same band. What happened?
My smart card number is ********.

Can I use my DSTV decorder to GOTV antennae?

How much is DSTV? FULLY CONNECTED

Can I get a be connected in Uganda if I purchased my decoder in Kenya or do I need to purchase another decoder?

How does one get reconnected to the right package that they paid for?
Has DSTV uganda got anyone to help on their lines? This is very very poor service!!!

How much is subscription for premium in dollars?

I am a customer who is out here in the cold having paid my subscription two days ago. Can you imagine I have tried in vain to be reconnected?what could be the problem?