Review Terrible customer service!

I called to request for a product. The girl who answered had no idea what it was, instead of letting me know she does not return. I finally get an Indian man, who I assume was the manager, I explain to him how it's disappointment that his employees cannot be truthful. He tells me that he is checking if the item was there but hangs up the phone. I call back to no avail. I use a different number and the girl tells me that the manager is not there. It's rather sad and disappointing that a store manager and the employees behave in such a manner.