Question for Barclays Bank (U) Ltd. - Luwum Street Branch

Dear sir Good evening to you, I have an account with Barclays Uganda and am trying to transfer some money from my USA account to my Uganda Barclays account but mu bank changed the system and they do ask me the 24 character include Bank code: 5 characters (this includes the 2-character country code) + Branch code: 5 characters + Account number: 12 digits + Clé RIB (2 digits).
Madege: We ask that you contact you bank to provide you the requested information.