Startimes Kampala, Uganda, Helpline, Customer Care Number - Uganda

I need help and reason as to why I am denied access to my startime VIP app yet I paid my monthly subscription on Friday 2 June 2023. Am missing out on my series. Please fix this ASAP

Can I be able i wanna like to be this company's agent because there is a need in our area where I stay. I'm a business man who is a fun of your company and I'm very interested in it

Can you please bring us new and exciting soap's instead of repeating old ones.we are really getting bored and some of us are opting to change to gotv if we don't get better service.we pay alot on subscription.

I'm totally disappointed with your services.. you have removed discovery channels,smethonian, real time,fox life, fine living,no CNN, CBS, ST music, MTV Base and you expect and want us still to pay the same amount of subscription... very much annoyed with your services. You need to style up... here planning how I am going to switch after buying your disorder. .

These customer care people have the worse customer care while on phone,how about if it was a face to face talk??? they are not helpful at all, they are good at talking but don't want to listen and understand what's happening...better change otherwise ur getting paid for nothing. just clicking the mouse to wrong instructions.

I wish to complain on the issue of channels being off and the staff deceiving us that it is a technical issue they are handling, and that everything will be back to normal blah blah blah!. Personally, starting next Tuesday l am quiting startimes.

You guys please reconnect me already. Stop cheating my days. Your month is only 28 days and I have already lost one. You do this all the time but it's not funny. Be serious or your company will run of biz before you know it! You're very dishonest people Startimes

You guys are cheats and terribly disappointing! Whenever I renew my subscription, you take your time to activate it and I end up being cheated by days. Yet your monthly subscription is only 28 days! So are still selling 28 days or 20? I'm so passed off. Wasting my airtime and still no response from you guys! You're thugs! I'm going to sue you if I don't get reconnected by end of today!

Extremty disappointed i just bought an antena today paid for the basic bouquet watched my favourite channels for only 1 hour then no service and those channels disappeared just like that up to now im so pained because my children are sad that money could have boughht food to feed tbem for tbe next many days im so disappointed and very angry

Why did u cut yet my subscription is on yet over I paid on 1st Dec but today 21st of Dec you have cut yet its not done I paid ******** for nova bouquet one month So i have sent you this letter so that you may know the issue of writing it if u need me you can contact me
******** I will be very happy if you consider my letter

Lydia and whoever else are rude and not helpful at all. How do you tell me a technician can only come in 3 days? After paying startimes? Totally not uninstalling anything to do with startimes

Why did you cut me off before my subscription expired. I subscribed on 12 Oct 2020 but last night on 3rd nov you cut me off. What's the problem.your services are good but when you start disappointing us like this I can not really imagine

Pliz work on me ASAP i renewed my subscription but uptodate its UBC that i have. Wen i call it takes ages b4 am answered then end up off with money wasted and services not got. This is not right coz you people chose to serve us on pay not free of charge so wen we pay, please don't make us look like beggers. I heard its on purpose so that one gets irritated and ends up paying again but pliz. Its not funny

Pliz work on me ASAP i renewed my subscription but uptodate its UBC that i have. Wen i call it takes ages b4 am answered then end up off with money wasted and services not got. This is not right coz you people chose to serve us on pay not free of charge so wen we pay, please don't make us look like beggers. I heard its on purpose so that one gets irritated and ends up paying again but pliz. Its not funny

I paid my money yesterday on ******** for basic but upto today nothing has been done why the incompetence in the system it's lyk u are just taking our kamoney for granted

How long does it take for the package to start showing channels.

I have bought a new startimes recorder It says the 'subscriber doesn't exist' So I want you to help Me to register it

How to check my star times subscription

How can I disconnect other devices from my decoder smart card

Hii removed da card to make a payment but I tried putting it back after but it only tells me da no card inserted please insert the card correctly. Press f1 for more help

I bought ur startimes decorder on Jumia where can I get it registered ?

I'm in fort portal am using an HD LED free to air TV. I have bought a startimes free to air antenna but it is showing only two channels,UBC and Guide. What is the problem?

I paid my subscription after your disconnection but unfortunately most of the channels were removed,(displays a message that channel not subscribed to!!)did I pay less from the usual that I always pay?
Calling customer care is a pain!!

I try to reach you by phone but no answer and why is that whenever recharge my account it says card no paired. the device is being activated. please wait for few minutes. but i can see anything, i loose a lot of money with no service. card no ********

Do you have your technician,who can help me to replace my broken screen? If so kindly give me the guideline and possible cost.