Equity Bank Uganda - Head Office - Kampala

Leading financial institution in Uganda's banking sector.
2.0
4 Reviews
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Company name
Equity Bank Uganda - Head Office
Location
Plot 34, Church House, Kampala Road, P.O. Box 10184, Uganda
Website address
Working hours
  • Monday: 8:00 am - 5:00 pm
  • Tuesday: 8:00 am - 5:00 pm
  • Wednesday: 8:00 am - 5:00 pm
  • Thursday: 8:00 am - 5:00 pm
  • Friday: 8:00 am - 5:00 pm
  • Saturday: 8:00 am - 3:00 pm
  • Sunday: Closed
Employees 1-10
E-mail address
Company description
Equity Bank Uganda Limited is one of the fastest growing banks in Uganda, with a large network of 33 branches and 35 ATMs spread across the country. 17 of these branches are located in Central and greater Kampala, serving over 530,000 customers. The Bank has deployed a number of Alternate Business Channels to enhance its product and service delivery. These include: Internet Banking, Eazzy 247- a mobile banking service, Point of Sales (POS) machines as well as partnerships with major telecom companies.

The Bank has adopted the Group approach of financial inclusion by opening its doors to customers across the financial pyramid. On the back of the Group technological advances, Equity Uganda is now recognized as a key enabler to driving inclusion and innovation through strategic  
Show more partnerships with telecoms, utility companies, local government, religious bodies, and third- tier financial institutions.

Reviews

4 Reviews
2.0
 
Write a Review
1.0
Poor customer care service
I opened a diaspora account and now I have issue with reinstalling equity app after sending the otp code then it asks security questions which I answered multiple times and failed .I raised a ticket for support from bank team plus sending multiple emails and no response to me and I sent my wife to Nansana branch and she was advised to call customer care number and she shared both numbers on WhatsApp they kept on telling her that I wait for their call up to now . I have paid school fees for my boys because I can’t access my account . Pls all I charge text me on WhatsApp directly or call me +******** , +******** my ticket ********-********
1.0
Equity bank Entebbe
Its the most unreliable bank ive ever experienced, they make you waiting hours to withdraw your money and above that their customer care its amazingly terrible… theiroperations manager is so proud as useless to…imagine i keept coming over and over for the same service in different days and the result was the same… definitely a bank to be changed and i strongly advice you to avoid
1.0
Inquiry
Hello why can't I withdraw my money when I deposited a cheque on 3/3/2023 when ever I try to make a withdraw its declined what's the problem you are not picking up call nor answering your nails. Someone say something am tired of looking like a fool every time I go to equity agent.
5.0
Excellent
This bank deserves more than 5 stars. Its the best bank that understands a common person. Treats every clients with respect and dignity.
I personally find this works well for me.
Equity helps me save money, and grows my money with the savings account too. Have been with them 3 or 4 years. Never had any problems . Highly recommend!
PUBLIC USER
Excellent in savings . Equity is still the best no monthly charges and your money is in safe hands. No worries

Questions & Answers

How can I get the Mastercard and what are the requirements to get that card because I need it
Why I can't I withdraw my money and I can't check my balance on my account am told the pin is wrong when I check balance and when I try to withdraw am told account not found
How many saving accounts can I have on the same national I'd and same telephone number?
Have forgotten my password for equity Mobil how can I get it to access my account
I opened an account with my phone. Is it secure. How can I get an ATM CARD.
How can I know the balance on my account using my phone without going to the bank physically?
I sent money from Saudi Arabia using stc to my bank account and I confirmed that money was successful sent. A month ago why is it that it does not show on my account. And how long will it take to show on my account
I forgot my pin number when trying to Login *247#
Any one to help me
How you i know or get my bank account number?
Hello. How do i open an account online?
View all 14 questions

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