Reviews of Startimes Kampala, Uganda, Helpline, Customer Care Number - Uganda

Here you will find reviews about Startimes Kampala, Uganda, Helpline, Customer Care Number. All reviews are checked and confirmed by our administrator, so these reviews you can trust.
30 Reviews
2.0
 
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1.0
Useless
Lydia and whoever else are rude and not helpful at all. How do you tell me a technician can only come in 3 days? After paying startimes? Totally not uninstalling anything to do with startimes
3.0
Disappointed
Why did you cut me off before my subscription expired. I subscribed on 12 Oct 2020 but last night on 3rd nov you cut me off. What's the problem.your services are good but when you start disappointing us like this I can not really imagine
2.0
Complaint on failure to getting a service
Pliz work on me ASAP i renewed my subscription but uptodate its UBC that i have. Wen i call it takes ages b4 am answered then end up off with money wasted and services not got. This is not right coz you people chose to serve us on pay not free of charge so wen we pay, please don't make us look like beggers. I heard its on purpose so that one gets irritated and ends up paying again but pliz. Its not funny
2.0
Complaint on failure to getting a service
Pliz work on me ASAP i renewed my subscription but uptodate its UBC that i have. Wen i call it takes ages b4 am answered then end up off with money wasted and services not got. This is not right coz you people chose to serve us on pay not free of charge so wen we pay, please don't make us look like beggers. I heard its on purpose so that one gets irritated and ends up paying again but pliz. Its not funny
1.0
Disappointed
I paid my money yesterday on ******** for basic but upto today nothing has been done why the incompetence in the system it's lyk u are just taking our kamoney for granted
1.0
Complain
I recharged my startime but it's not showing anything. I have called using ush8000 you don't even pick up calls. My smart card number is ******** francis Tugume
PUBLIC USER
Very disappointed with star times after saying they are maintaining up to 5days my star times is dead completely am Allan in mbale
I think I should find another service provider am really pissed
1.0
Disconnection before the end of month
I pay ******** but startimes keeps disconnecting me after two weeks claiming that my subscription is over. Worst of all, my airtime is chopped even without being received by customer care. What is happening?!
PUBLIC USER
Tell them looks like they don’t care about their customers the same thing happened to me .Card details 021 3362 2445
1.0
Bad
You guys you're becoming fake these days, I have paid and you are not activating my account .yet I have already paid by Airtel money but you are not responding to my account. Wake up guys money is not easy to get.
1.0
Complain
I paid ********/- for all the bouquet but some of the channels are cut off and you waste a lot of our airtime minus picking our calla by the time you speak to a customer person, credit is out, its not fair.
PUBLIC USER
actually it happened to me too today i had to load 5000 the finished all the airtime minus even speaking to the customer care am not happy with the way how you handle the clients you take a lot of time minus not helping us, i sent the mail in the morning up to now i haven't received the reply
1.0
Removal of channels when I paid
I am on classic package, and I talked to a customer care agent who told me ******** shs is for a week, but just day two and I can't view even some Nova stations that I should subscribe.

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